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Typically, orders take 3 - 5 business days to arrive, with a maximum of 7 business days. Delivery times can vary based on the specific product, demand, and shipping location.
FREQUENTLY ASKED QUESTIONS
How long does it take for my goods to arrive?
How long does it take to get a tracking number?
You can expect to receive a tracking number within 1 - 2 business days after placing your order
Do I get a confirmation number when I place my order?
Yes, every customer receives an order number as confirmation after placing an order.
How can I track my order?
You can track your order by visiting the Order Tracking page on our website and entering your order number and email address.
What is your return policy?
We have a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
Where is your company based?
Our company is based in the United States of America, with production located in Columbia.
Are my payment details secure?
Yes, we use industry-standard encryption technology to protect your payment information, and we do not store your credit card details.
How can I pay?
We accept all major credit cards, including Visa, Mastercard, GPay, ApplePay, Discover, and Amex, among others.
If I enter my email address, will you sell my information?
We respect your privacy and do not sell customer information. We may use your email for follow-up purposes and to send newsletters about our promotions and new arrivals.
What should I do if I receive a damaged item?
If your item arrives damaged, please contact our customer support within 48 hours of delivery, and we will assist you in resolving the issue.